AI: Intelligent Automation
Workflow & Business Process Automation
Remove repetitive work from your team's day and make every step of a process visible and auditable.
The problem
Signs you need this
- 01
Approvals stall in email inboxes
- 02
Staff copy data between systems every day
- 03
Nobody can see where a request is in the process
- 04
Errors creep in at every manual hand-off
Deliverables
What is included
Scope is confirmed during discovery. A typical engagement includes:
- Process maps of current and future state
- Automated workflows with approvals and notifications
- Integrations with email, forms, ERP and CRM
- AI steps for reading and classifying documents where useful
- Dashboards showing volumes and bottlenecks
- Training and process documentation
How we deliver
A clear path from first conversation to results
- 01
Identify
Pick use cases with clear value, available data and acceptable risk.
- 02
Prototype
A working proof of concept on your data within weeks, measured against a baseline.
- 03
Harden
Evaluation suites, guardrails, access controls, logging and cost limits.
- 04
Integrate
Connect to your systems and roll out to a pilot group before scaling.
- 05
Improve
Monitor quality and cost in production and refine prompts, models and data.
Typical technologies
- Power Automate
- n8n
- Zapier
- Make
- Temporal
- Azure Logic Apps
- Python
We choose tools to fit your team, licences and constraints, not the other way round.
Questions
Frequently asked questions
Low-code or custom code?
Low-code platforms are quick for simple flows. We use custom code when volumes, logic or reliability needs outgrow them.
Which processes should we automate first?
High-volume, rules-based steps with clear inputs and outputs usually return value fastest.
More in AI: Intelligent Automation
AI Integration
Add large language models to existing products and workflows for drafting, summarising, classifying and extracting.
AI Agents & Chatbots
Assistants for customers and staff that answer from your knowledge, take actions in your systems and hand over to people when needed.
Document Processing & Intelligent Search (RAG)
Extract data from invoices, forms and contracts, and search your knowledge base in plain language with cited answers.
Ready to talk about Workflow & Business Process Automation?
Tell us what you are trying to achieve. We will reply within one business day with questions, a suggested next step and an honest view of whether we are the right fit.