AI: Intelligent Automation
Document Processing & Intelligent Search (RAG)
Find the right information in seconds and turn paperwork into structured data, with sources shown for every answer.
The problem
Signs you need this
- 01
Staff key in data from invoices, forms or IDs by hand
- 02
Policies and contracts are hard to search
- 03
Answers depend on who remembers where a document is
- 04
Compliance reviews require reading large document sets
Deliverables
What is included
Scope is confirmed during discovery. A typical engagement includes:
- Document inventory and extraction schema
- Ingestion pipeline with OCR and chunking
- Retrieval-augmented generation with source citations
- Access controls that respect document permissions
- Accuracy evaluation and human review queue
- Search interface or API
How we deliver
A clear path from first conversation to results
- 01
Identify
Pick use cases with clear value, available data and acceptable risk.
- 02
Prototype
A working proof of concept on your data within weeks, measured against a baseline.
- 03
Harden
Evaluation suites, guardrails, access controls, logging and cost limits.
- 04
Integrate
Connect to your systems and roll out to a pilot group before scaling.
- 05
Improve
Monitor quality and cost in production and refine prompts, models and data.
Typical technologies
- Azure AI Document Intelligence
- AWS Textract
- pgvector
- Elasticsearch
- Claude
- OpenAI embeddings
We choose tools to fit your team, licences and constraints, not the other way round.
Questions
Frequently asked questions
How do we know an answer is correct?
Every answer links to the source passages it used, and we measure accuracy on a test set before go-live.
Will people see documents they should not?
No. Retrieval respects the same permissions as your document stores.
More in AI: Intelligent Automation
AI Integration
Add large language models to existing products and workflows for drafting, summarising, classifying and extracting.
AI Agents & Chatbots
Assistants for customers and staff that answer from your knowledge, take actions in your systems and hand over to people when needed.
Workflow & Business Process Automation
Automate approvals, hand-offs, data entry and notifications across your existing tools.
Ready to talk about Document Processing & Intelligent Search (RAG)?
Tell us what you are trying to achieve. We will reply within one business day with questions, a suggested next step and an honest view of whether we are the right fit.